How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

No, we do not ship internationally. We currently only ship within United States.

Do you offer free shipping?

Shipping fees vary by location and order value. Shipping cost will be calculated at checkout.

What is your return policy?

Personalized photo tiles and canvas prints cannot be returned or exchanged for change of mind. If an item is damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photos. Confirmed issues may qualify for a replacement or refund. Original shipping charges are nonrefundable unless the item was damaged, defective, or incorrect.Read the full policy

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See our policy page for details.

Can I cancel or change my order?

Contact us through our Contact page as soon as possible to request a change or cancellation. Changes or cancellations are only possible before production begins.