MW Prints help center
Questions? We’ve got you.
Everything you need to know about turning favorite photos into magnetic acrylic tiles—and getting them onto your wall.
Frequently asked questions
Tap a question to find the answer.
How much do photo tiles cost?
Our current prices are $9.99 for a 4×4 Mini Tile and $14.99 for an 8×8 Photo Tile. Any available offers and your final total are shown before checkout.
What sizes are available?
Choose 4×4 Mini Tiles for compact grids, desks, and smaller spaces, or 8×8 Photo Tiles for family portraits, travel favorites, and statement walls. Both feature a premium acrylic build with an elegant satin finish.
What photo resolution should I use?
For the sharpest print, upload the largest original version of your photo. Avoid screenshots or images that have been repeatedly compressed. A clear, well-lit image with the subject safely inside the crop will give you the best result.
How do I upload my photos?
Select your preferred tile size, then follow the product-page prompts to choose photos from your phone or computer. Review the crop and orientation carefully before adding your tiles to the cart.
How do I hang the tiles?
Start with a clean, completely dry wall. Position and press the magnetic mounting base as directed, then snap the acrylic tile into place. No hammer or nails are needed.
What wall surfaces work best?
Smooth, clean, dry, fully finished surfaces give the mounting base the strongest hold. Avoid damp or dusty areas, loose wallpaper, fresh paint, and heavily textured walls. If you are unsure, test an inconspicuous spot first and follow the mounting instructions included with your order.
Can I rearrange my photo tiles?
Yes. The magnetic design lets you lift a tile from its mounted base and snap it onto another installed base, so refreshing your layout is simple. If you relocate a mounting base, use fresh mounting adhesive whenever the original adhesive no longer feels secure.
How are the prints finished?
Your photo is produced on premium acrylic with a satin finish that keeps color rich while reducing harsh glare. UV-resistant printing helps your memories stay vibrant over time.
How long does shipping take?
Processing and carrier times can vary by destination and order volume. Your available shipping options and estimate appear during checkout, and tracking details are sent once your order is on the way.
Which payment methods can I use?
The payment methods currently available for your device and destination will appear securely at checkout. Choose any displayed option to complete your order.
Can I add more tiles later?
Absolutely. Start with a small grid or statement piece, then add new memories over time. Choose the same size for a consistent layout or mix 4×4 and 8×8 tiles for a more playful gallery wall.
How do I contact customer support?
Visit our Contact page and send us the details. For help with an existing order, include your order number and photos of any product or mounting issue so we can assist faster.
Still wondering about something?
Our team is happy to help with your photos, order, or gallery-wall plans.
Get in touch